Positive reviews: 27/34
Accepted orders: 144/169
34 open listings
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Reviews
I got not the car i ordered, the car was really in a disastred situation. Broken front glass, i couldnt open the window on the driver side. A fake key, that in my pocket broke. Without the key couldnt start the engine and bring back the car. So it cost me 500 euros aded to the price i had to pay.
I will never be your customer again. I am discussted.
Everything ok.
Tutto bene ottimo servizio
nothing
Everything went smoothly, and I was especially impressed by the quick and efficient service. Sara was incredibly responsive, ensuring that I received the car promptly without any delays.The car itself was in great conditions.
I recommand.
The welcome, the car and the price were great, but be careful at the end... you sometimes drive on dirt tracks and other unfinished roads, which can make small impacts or marks on the car: they're already full of them... and when you return it, 1 or 2 are assigned to you. According to an Excel spreadsheet that's quickly thrown at you on the day you pick up the car, you owe 400€ but they'll kindly give you a price of 200... the system is well broken in...
Rented from Sarah, and everything was smooth from start to finish. Provided me with a 2022 Fiat Tipo automatic that well suited my needs for 5 days. They were very responsive to my texts and inquiries and readily available at all times. Pick up and drop off near Tirana Rinas airport. Would recommend.
Thank you so much for taking the time to share your experience! We're thrilled to hear that the team provided you with a smooth and hassle-free rental experience. It's great to know the Fiat Tipo was a good fit for your needs and that our responsiveness made things easier for you. We appreciate your recommendation and hope to assist you again in the future. Safe travels!
Great communication, super friendly, very very easy process.
Thank you so much for your kind words! It was a pleasure meeting you and I'm delighted to hear that the process was smooth and easy.
Io e la mia amica avevamo prenotato una Hyundai i10 con cambio manuale ma abbiamo ricevuto una Volkswagen con cambio automatico. L'auto era comunque in condizione ottime, pulita e funzionante. Anche se avevamo prenotato un'altra auto, siamo rimaste soddisfatte e abbiamo preferito il cambio automatico in quanto abbiamo percorso davvero tanti km.
Unica pecca le tempistiche:ci è stata lasciata la macchina 45 min dopo l'orario previsto.
Se dovessimo tornare di nuovo in Albania sicuramente noleggeremo l'auto da lei.
Gentile Stefania,
La ringraziamo sinceramente per il suo feedback e per aver scelto il nostro servizio di noleggio auto. Siamo felici di sapere che, nonostante la differenza tra il veicolo prenotato e quello ricevuto, avete trovato l’auto in ottime condizioni e che il cambio automatico si è rivelato utile per il vostro viaggio.
Ci scusiamo per il ritardo nel rilascio del veicolo e comprendiamo quanto possa essere stato scomodo. Stiamo lavorando per migliorare le nostre tempistiche e garantire che ogni prenotazione sia gestita con la massima efficienza.
Siamo entusiasti di sapere che considererete di noleggiare nuovamente da noi in futuro. Non vediamo l'ora di darvi il benvenuto di nuovo in Albania e fare in modo che la vostra esperienza sia ancora migliore.
Grazie ancora per il vostro tempo e la vostra comprensione.
Cordiali saluti,
Sarah
Ciao...
Riguardo la mia esperienza di noleggio auto, tramite il sito Rent from Locals, con la Signora Sara non posso che essere soddisfatto.
La cosa che ha attirato la mia attenzione era la procedura semplice per noleggiare l'auto da Sara... Ed è proprio questo che certe volte serve (la semplicità)
Io ringrazio anche il marito di Sara, Erald che mi aspettava in parcheggio del aeroporto e mi ha chiamato al telefono per consegnare l'auto.
Entrambi molto cortesi, educati e comunicativi.
Consiglio a chi avesse bisogno di un'auto a noleggio di rivolgersi a loro, ne vale la pena.
Ciao Armir,
Grazie mille per la tua recensione positiva e dettagliata! Siamo felici di sapere che la tua esperienza di noleggio auto con noi è stata soddisfacente e che hai apprezzato la semplicità del nostro processo.
Siamo anche lieti che tu abbia trovato cortesi e professionali sia Sara che Erald. I loro sforzi per offrire un servizio eccellente sono davvero apprezzati e faremo in modo di trasmettere loro i tuoi complimenti.
Grazie ancora per il tuo consiglio e per aver scelto Rent from Locals. Se dovessi avere bisogno di un'auto in futuro, non esitare a contattarci. Saremo felici di assisterti di nuovo!
Cordiali saluti!
Everything went smoothly, the person in charge was kind and available at anytime for any question. I recommand 100% this agency
Thank you so much for your kind words and recommendation! We're thrilled to hear that your experience with our agency was positive and that our team was available to assist you at any time.
Everything went good! We're glad with the service.
Thank you so much for your positive feedback! We're thrilled to hear that everything went well and that you’re satisfied with our service
Good car
Thank you for your review! We're glad to hear you were pleased with the car. If you have any suggestions or need assistance in the future, don't hesitate to reach out. We look forward to serving you again!
Overall, a positive experience with Sara. The communication is smooth and efficient all along, there was no hidden cost. The car condition was ok, and most of all, AC worked which is the only thing you'll need in July in Albania.
Thank you for taking the time to share your experience! We’re delighted to hear that we provided smooth and efficient communication, and that there were no hidden costs. It’s great to know the car’s condition met your needs and the AC was up to the task—especially in July in Albania! If you have any other feedback or need assistance in the future, we’re here to help. Looking forward to serving you again!
Everything was ok.
Thank you for your feedback! We’re glad to hear everything was okay. If you have any suggestions for improvement or need assistance in the future, please let us know. We look forward to serving you again!
I don't recommend it at all, she brought us back another car than the one we booked (one without a sunroof), and she overcharged us for small scraches 350 euros, so think about taking out insurance.
Dear customer,
Thank you for taking your time to leave a feedback.
First of all, we provided you the same car/model/year/fuel that you booked. As I mentioned the sunroof vehicle was on service but you are receiving the same model.
About the scratches, it is not true that you paid 350 € but 300 after discounting you the half of price for the rear bumper and the passengers door. As the damage matrix was on your hands at the moment of pick up, we don’t understand the reason of being upset and unsatisfied.
Kind regards
Sara
Very good renter, perfect communication and very helpful :)
Thank you dear Abderaouf
cant’t wait to see you again !
Sara
Communication was good. The meet up as well. Unfortunately we made a scratch on the bumper of the car. Also, there was a tiny scratch on the door. However, this was barely seeable. We had to pay 170€ for this scratch. We really felt mistreated by this amount. We were happy to pay for the bumper, but these extra costs for the door were ridiculous. She was not even there herself to check the car, but some other guy who did not speak english. It just felt like they wanted to make easy money off us. Bad experience.
Dear Govert, I feel very sorry that you had a bad experience.
At the drop off, the scratches on the bumper and the door were very visible, and the guy who took the car from you is our colleague as well.
The prices of the each part was mentioned on your contract as well and everything was transparent with you.
Next time, I would suggest to book with full coverage in order to avoid damage costs.
Kind regards
Sara
Sara was lovely and very accommodating i wouldn’t have asked for a better person
Dear Mr. Emeka!
It is a pleasure for us to serve customers like you, can’t wait to see you again!
Sara
quick response from the rental company and very available. Sarah is responsive and is always there for you when needed. Good car with air conditioning. I just would have liked to be told that the car I had ordered was no longer available, they brought me the same one but without the sunroof. It's still a good car, arriving very clean. I recommend !
Dear Mr. Soufiane!
Thank you so much for the kind words and sorry for the inconvenience of availability. we hope we will see you again!
Sara
Im very disappointed that instead of thr hyundai accent that i booked i got fiat punto in a bad condition.
I was so disapointed by this provider. I ordered hundai i30, as it has navigation, automatic, AC in the description and its engine is 1,6.
My booking was accepted by the provider without letting me know before, that she is going to change the car and offered me this: Fiat punto is 2017, diesel very less consume and of course has the screen for bluetooth.
After few messages she wrote that tha car is not avalable and offered other one. This made me feel Unreliable about the provider. I had to cancel it and I lost 20€fee.
I´d recomend to give clear informations about the cars in the description and amke sure that the cars listed are avalable.
Friendly and Good service!
Polecam 10/10
Tanio , dobrze , wygodnie !
Sarah was very reachable, everything went smooth, the car was clean and served us well, thank you.