vilsonp

Car was dirty, scratched, full of burned cigarettes, run down paint. Steerinf wheel was sticky. Its like the car was never cleaned. Not at all as advertised in pictures. After the rent they refuse to gibe you your deposit back. Very bad experience.

Un pco en la línea de lo que dicen otros comentarios. Reservamos un fiesta, pero nos dieron otros Ford que no era fiesta. Same same, but different. Más de 230.000km, ruedas delanteras cuarteadas y no aptas para la conducción. Coche muy viejo y muy sucio en general, que da poca confianza, pero que por suerte nos llevó de un lado a otro casi sin problema. No sé si repetiría...

bad condition cars. we rented in very high sason, which can be hard to manage. they charged us 100€ extra + on day without car due to a car change. the first car we had for 3 days stopped working..was already faulty. we had another car then a third car. cheap cars, bad conditions. big effort for them to guarantee service and for me to retrip my tour, seen that this car couldn't go far. hope they mantain them better, eventually at higher price. i woulnd suggest anyone to drive these cars

bad condition cars. we rented in very high sason, which can be hard to manage. they charged us 100€ extra + on day without car due to a car change. the first car we had for 3 days stopped working..was already faulty. we had another car then a third car. cheap cars, bad conditions. big effort for them to guarantee service and for me to retrip my tour, seen that this car couldn't go far. hope they mantain them better, eventually at higher price. i woulnd suggest anyone to drive these cars

Bad condition cars. We rented in very high season, which can be hard to manage. They charged us 100€ extra + on the day without a car due to a car change. The first car we had for 3 days stopped working.. was already faulty. We had another car then a third car. Cheap cars, bad conditions. Big effort for them to guarantee service and for me to re-plan my tour, cancl reservations, seen that this car couldn't go far. hope they mantain them better, eventually at higher price. i woulnd suggest anyone to drive these cars

Disgusting behavior. Here is our story point by point:

1) We ordered VW Caddy (2015) from August 7 to 15. When I asked if we can have it until 17, he said no problem. I asked him specifically if it will be really Caddy, he said yes. It was not possible to change the date in the system, but I believed him...

2) We arrived at the airport and there was no Caddy, but very old Mazda 5. He said he didn't have the Caddy, because I wanted it for longer time. I said "but I made sure it was Caddy and you said yes" and the only suggestion he made was "ok so do not take the car". Well we took it anyway – this shit car for the SAME price as Caddy – 45eur/day, because we were exhausted from the travelling and couldnt suddenly be without a car. Very soon we knew we shouldn't have taken it.

3) The car itself was in a horrible condition, when I was driving the streets of Albany, I could see why. Car from 2008 just can't survive in these conditions. The transmission was so overused, (no wonder, it had 300k+ kilometers), in the hot weather it was not possible to use the AC, because the car was overheating and had no power occasionally, we sometimes had to even get out of the car and let it cool down AND the car stopped braking at some point.

4) At this point we got too scared and I asked him to come to Durres (30 mins from Tirana) to pick the car up and give us refund or provide another functioning car. He was taking time to "find another car" and saying he just doesn't have time, that he is busy. No help – we in the end bought new brake fluid and it got a bit better, so when I imagined we will give this car back and have to get ANOTHER car for the rest of the 4 days, I rather said we will keep it in the end and adjusted our trip in a way that the car could handle it (no long distances, no hills etc. – imagine howmany places we couldn’t see as we planned just because we had shitty car)

5) You would expect this is already the worst that happened but I can tell you it just started. On the last day, I asked him if we can get some money back for all the trouble, danger and general horrible experience. He said I should suggest the amount, so I asked for 100eur back. He started playing victim like he is at loss like that and yet receives a bad comment so I said he can give us 200eur back and there will be no negative comment. He said he was only testing me and that i am stupid.

5) Of course he was too scared to come pick the car up himself (!) but sent some guy to pick it up. We cleaned the car and actually got it in better condition (fixed the brakes and spent money on buying the fluid) and he, because of the comment I made about the refund, demanded to keep 50eur for CLEANING from the 200eur deposit. His guy even confirmed it is not about the cleaning but the fact I asked about refund! Please, keep in mind the cleaning is not 50 eur anywhere, not even Albany... 1000 LEK maximum (but how would I know if I am so stupid and – as he said – can’t drive). When I had him on the phone and told him if he is being serious to charge us 50eur from our deposit for this shit car, he said this "offer" is gone and we get NO money back suddenly. The man just couldn't handle a woman saying his car is shit over the phone.

6) His friend that came to pick up the car then said we are just not getting any money and if we are unhappy, we should call the police. When we acted like we did, he gave me the 200eur suddenly. At this point we just left the keys on the car and left him waiting there for the „fake“ police. We were scared he would actually come hurt us, because we really weren't sure what is this corrupted man actually capable of when he was treating us like this the whole time...

7) Please be careful – I think he doesn't even have the cars he has on his profile because the pictures are fake (he downloads them from the internet, some of the cars are from Auto Esa which is a czech car seller haha) but I didn't notice this before, so I am saying this here so no one else gets his trip THIS MUCH ruined.

Horrible experience, but this poor little man makes an insulting comment on my profile only, so nothing else happened to us.

Well, I never experienced anything like this, people be careful and do not rent his cars.

Did some extra charge, the car was old but it took us from a to b, all over it was ok-

Tricky vehicle owner, you book a normal mid-range car for €26/day and you get an old piece of crap that you have to pray to drive. They had an even higher additional insurance for the given vehicle from the reservation, to pay an extra €150 for such a rumble, so fuck it. The additional insurance was worth more than the car itself. In the end he said €20 for cleaning even though the car was in the same condition as at the beginning.

If I book something in advance, I want what I book. And this corrupted mentality of vilsonp can only ruin your vacation.

I do not recommend the owner of vehicle vilsonp.

If you want a great man, go to autoe vehicle owner, good man.

Last week, my gf and me (Spanish couple), flew to Albania, on 7th of August. We did have a reservation with Vilsonp at 15:00. The day before I contacted him in WhatsApp and told him that our flight arrived at 14:30, just to let him know. On the day of flight, due to some delay I pinged him on the plane and told him that maybe we are going with 15 min delay, so 14:45 arriving the flight. So, we arrived at 14:45 and at 15:00 we were in the meeting point but no one was there. I called him and he stated that his employer left because I told him that we were arriving at 14:30 and after 30 min waiting he left. So, at the end I had to find another car at the airport what you can imagine was not cheap and neither easy to do without reservation in August.

- the reservation time was 15:00 and I never changed it, I just said the time the flight arrived but obviously after you need to go out from the airport. Also, Vilsonp asked my the flight number so he could have checked the screen, otherwise why he asked?.

- he supposedly left but never no one called or texted me, trying to reach me out.

- in the website it mentions 60 min is the waiting time, not 30 min.

In conclusion, guys do whatever you want but my experience with him was not good, just sharing with you with details so everyone can analyze with what kind of person you are hiring a service, and arriving there and not having a car, I can say is not a comfy situation. Up to you people and maybe now he replies bla bla bla, I am not going to waste my time with this person anymore, btw I do have screenshot of everything but unfortunately I cannot upload, good luck.

Lack of professionalism and an attempt at perfidious fraud. After arriving at the airport, the person renting us a car informs us that the one we booked has broken down and can suggest another one that is 15 euros more expensive than the one we booked. We didn't use it. Moreover, the 10 euros charged when booking were not refunded. I do not recommend!

Watch out for those!

We received a completely different car than we ordered. We wanted Ford Fiesta and had received some low awful blue Audi. And you don't want to deal with that at 2 AM at the airport. After start we realized that airbag and brake plates indicator lights are on. The roads are wild in Albania and our bumper came loose. We didn't argue because we didn't take our own photos. There was a small clause in the contract that the insurance does not cover own mistakes.