Elton is nice in person, we took "full insurance" for the car but even that during our rent it turned out that there are some rules to the rent that we didn't know (It's good to mention those for the future):
-full insurance do not cover underbody
-we can't drive all roads even though google maps navigate us there (it was a bumpy road but we handled car very gently) and we got some texts about our GPS position which was sometimes weird.
But in general I recommend renting with Elton, just keep in mind that full insurance does not cover some parts and better to talk about which roads you can go.