Avis positifs: 78/82
Commandes acceptées: 341/342
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Reviews
La Skoda Octavia que nous avons louée présentait de nombreux défauts graves : un phare grillé (ce qui nous a valu une interpellation par la police), une climatisation défaillante, plusieurs voyants d'alerte allumés en permanence, une ceinture de sécurité défectueuse, et une fumée noire s'échappant du pot d'échappement à chaque accélération. Malgré ces problèmes, la voiture roulait, mais c'est malheureusement le seul point positif.
Les routes en Albanie étant difficiles, et sans GPS (nos forfaits téléphoniques ne fonctionnant pas), nous avons accidentellement emprunté une route interdite par le contrat. Elle n'était pas asphaltée mais parfaitement praticable, et jamais nous n'avons eu conscience qu'elle était interdite, d'autant plus que nous y avons croisé de nombreux autres touristes avec des véhicules similaires.
Lors de la restitution, le propriétaire nous a immédiatement agressés verbalement, prétendant que la voiture était tracée par GPS et que nous avions délibérément choisi de prendre cette route. Il nous a ensuite exigé 500 euros en espèces pour des amortisseurs soi-disant endommagés, sans fournir aucune preuve. La violence verbale du propriétaire et de son acolyte était telle que nous avons craint que la situation ne dégénère physiquement (ce n'est pas une exagération).
En résumé, je déconseille fortement ce loueur.
PS : Si le propriétaire lit ce commentaire, essayez d’être moins agressif avec vos clients. Si un problème survient, un message WhatsApp pourrait éviter bien des malentendus, surtout dans un pays où la signalisation est limitée.
You went off road knowing very well that it is not allowed. You damaged the car and you are totally negligent.
Absolutely great booking of car! Problem-free communication, car in good order, comfortable, nicely tidy, filled up for the first trip. Everything went as agreed. Thank you very much and we recommend this gentleman out of ten.
Tutto perfetto, buona autovettura non ho avuto problemi. Shpati è stato sempre disponibile e gentile e mi ha risolto anche un problema. Ringrazio ancora e consiglio questo noleggio.
Everything perfect, good car I had no problems. Shpati was always available and kind and he also solved a problem for me. I thank again and recommend this rental.
Perfect and very easy and safe
Tout s'est bien passé .Loueur très sympathique et ponctuel .
Pas de soucis avec la voiture .
imi sono trovato molto bene servizio del proprietario veramente.corretto in tutto e per tutto e soprattutto puntuale negli orari stabiliti macchina portata all”ereoporto di Tirana e riconsegnata sempre in aereoporto.la macchina molto bella e soprattutto pulita .
It was a great expearience to lend your car. We had big fun and really everything went very well. Next time again! Thank you
It was ok, thank for posibility to make some trips in Albania.
Everything went smoothly, thanks a lot!
Everything was fine. Edison is a nice guy who is ready to provide you with all the information you need for a good holiday. I recommend him!
Best car rental in Albania. Cheaper than from brokers like Booking.com etc. No credit card needed. The guys were very obliging and helpful. Our rented car had an accident a day before our arrival, but guys quickly find another car in the same price. Thank you guys so much. Stay safe!
The trio from Czechia
So professional and good !
It was an amazing , easy, flowing experience dealing with this person. Communication was fluent, and treatment was professional. I highly recommend this car rental because it made this part of our trip, which can sometimes be disasapoinjting, a very smooth and professional process. Thanks --
Everythings went smoothly, thanks a lot!
He is very polite and communicative, even though my English is not very good. The car was clean, well maintained and perfect. I would recommend him to my friends.
I recommend the company. Good communication, reliable car. Good service (pick up at the location + drop off directly at the airport)
Thank you
Easy and fast communication. Good treatment. Everything was perfect.
Everything perfect, 100% recommended.
He is in contact with you for whatever you need.
Great person!
Really good!
Good !!!!
everything was ok
everything went smoothly
Good
Awesome!
Absolutely great communication, everything went smoothly. The guys were always on time as we agreed. On the way back, we even got stuck in traffic before the airport, and they were willing to hand over the car in the traffic jam so that we could catch our flight without any issues. The car was older, the brake and engine warning lights were on, and the turbo didn't work, so it was incredibly slow :D but it didn't matter, it always got us from place to place without any problems. It's an old car with high mileage for a low price, so it's completely understandable. Thank you for the rental!