"Our car rental service aims to provide affordable and reliable transport solutions for individuals, tourists and customers corporations. We have a brand new fleet and offers a diverse fleet of well-maintained vehicles, excellent customer service, and competitive pricing to meet your needs."
Avis positifs: 38/41
Commandes acceptées: 208/213
28 annonces en ligne
Aucune personne suivie
Reviews
Voiture neuve propre mais accueil pas agréable, pas ponctuelle nous avons du l attendre plus de 30min , prévoir un sur coup de 10e pour le nettoyage, je ne recommande pas
Bonjour Alicia!
Merci pour votre commentaire, nous nous excusons encore pour le retard (j'espère que vous nous avez compris).
Concernant le lavage du véhicule, nous avons livré le véhicule très propre et nous vous avons expliqué dès le début qu'il devait être livré propre, mais il a été livré non lavé.
Nous avons donc été très transparents, de très bons prix, une nouvelle voiture et enfin nous apprécions vraiment que vous ayez choisi l'Albanie comme destination et nous sommes très heureux que vous ayez utilisé l'un de nos véhicules et que vous n'ayez eu aucun problème avec lui.
Everything was smooth. The host was very nice and humble
Thank you for your review and your kind words!
We hope to see you again, you are always welcomed.
Best Regards,
RentIn AL Team.
Nice service, all went without problems. I reccomand it a lot
Thank you for your review and your comment. We really appreciate it and are happy that everything went well.
Best Regards,
RentIn AL Team.
Das Fahrzeug war in sehr gutem Zustand und ohne Probleme. Das Personal hat sich bemüht, der Service kann noch verbessert werden. Kein Transfer vom und zum Flughafen. Probleme beim Grenzübertritt, da keine gültigen Fahrzeugpapiere im Auto vorhanden. Büro war bei Rückgabe nicht besetzt, dadurch verspäteter Check-In. Vor Ort mehr bezahlt als online bei Buchung vereinbart. Insgesamt +/-. Positiv, wenn man weiß, worauf man achten muss.
Lieber Robert,
Vielen Dank für die Bewertung und die Kommentare. Das ist richtig, unsere Nachlässigkeit bei der Überprüfung der Dokumente des vorherigen Mieters des Fahrzeugs führte zu Ihrer Verzögerung aufgrund des fehlenden Fahrzeugscheins und Ihrer Verzögerung an der Grenze, ein Problem, das schnell gelöst wurde.
Was den Vertrag und die Bedingungen betrifft, so entsprechen diese alle der von Ihnen reservierten Plattform.
Wir haben alle von Ihnen reservierten Punkte respektiert.
Im Namen des gesamten Personals bedanken wir uns nochmals für Ihre Bewertung und Kommentare.
Sie sind jederzeit willkommen.
Everything was fine
Highly recommend!
Everything went super good, even better than we expected. The car was in a great condition.
It was also great that you can pick your own pick up and drop off location. The guys met us with the car at our airbnb, which was very practically for us. Also they were super friendly and you can easily write with them on whatsapp.
I would totally recommend to choose rentina :)
Dear Sarah!
Many thanks for your kind words and rating. It rrally motivates us to improve better and better our dayli service.
Thank you for chossing Albania to spend your holiday.
Best Regards
RentIn AL team
Everything went well, Rentina was really helpful and accommodating.
Excellent service from start to finish! The booking process was smooth and straightforward, and the staff were friendly and professional. The car was clean, well-maintained, and exactly what I needed. Pick-up and drop-off were quick and hassle-free. I’ll definitely be renting from you again—highly recommended!
Everything went as planned. Very friendly service, with pick-up and drop-off at the airport. Highly recommended!
Everything went smoothly, and the rental process was hassle-free.
Many thanks, very kind of you.
You are always welcome
Nisi & his father are such a friendly & great people. Always willing to help you out on every single way, I rent a car with them for more than a month & didnt have any issue, everything was very clear & transparent. Very reliable company, if I return to Albania I will definitely rent with them again. Thanks for everything to both of you!
Everything was full positive as well as great contact before arriving to Albania. The car was in perfect condition.
Thank you Guys!
Company is great very professional and punctual. Every step is told on what to do if something happens and what to expect when returning the car. Overall I rate this company 10/10 and would work again in the future for sure!
Many thanks for your feedback, really appreciate.
You are more then welcomed
Abbiamo avuto qualche problema per la consegna per il resto tutto ok
Grazie mille per la tua valutazione.
Ci scusiamo per l'incomprensione sul luogo di ritiro dell'auto ma non abbiamo potuto contattarti a causa della mancanza di internet sul tuo telefono
Everything was great, the car was clean and comfortable. Great communication. I recommend
Absolutely great! Rentina and the team were very supportive. There was a mix up but was resolved swiftly. I got the Dacia 2024, clean and sturdy. I'd definitely recommend Rentina.
Everything went smoothly, nice people.
Everything went great! Thank you for the upgrade!
I will recommend it.
Appena arrivati in aeroporto..e venuto ha prenderci un loro collaboratore..ci ha portato la macchina ma non era quella che avevamo noleggiato (causa incidente)..bensì un'altra..x noi e stato meglio era ancora più bella xchè era più nuova..e andato tutto bene macchina perfetta
The car was ok, but...
The only problems were that we had the obligation to call the police if we saw a new scratch (small ones too),
Be very careful and because they tried to make us pay for small scratches that were already there. Luckily I had made a video of the entire car around it.
On the other hand, I don't understand why it is mandatory to pay €10 when returning the car for cleaning. We have never had to pay for cleaning because we have always taken very good care of the cars.
On this occasion the car was very clean without sand or dirt, so I don't understand why we should pay €10
Dear Joel!
Thank you for your comments, comming to the points:
- scratches: if something happens to the car, you notify us and we let you now regarding the procedures that you need to follow.
We ask all our clients to check and make picture of the car before you sign the agreement, so everyone is ok. Also our guys check all the details and ask if you have had any issue.
- carwash: we inform every client that rents our cars since the beginning that cars are taken washed and need to bring them washed, otherwise needs to pay the fee (wash is antibacterial washing that costs 12€ in fact).
Regarding everything else, We are very happy that you enjoyed your holidays in Albania and thank for visiting our country.
Best Regards
100% positive
Everything was great, I recommend it!
Everything went as smoothly as possible. Car was nice and new, worked great. Communication with rental was easy, everybody speaks english, and even card payment was not a problem. Thank you guys for your service and support, especially when solving problem with pierced tire.
Everything went well and the car was brand new. Perfect car for holiday, lugage and for family with 3 children. The car was very economical. I recommend Rentina.
Many thanks for your feedback.
We try to do our best that everything goes perfect and with no problems.
Thank you for choosing Albania for your holidays
Best Regards
Rentin AL