Avis positifs: 125/138
Commandes acceptées: 592/593
32 annonces en ligne
13 personnes suivies
Reviews
Tout s’est très bien passé , merci
Car was clean but condition was too bad:
- Headlight adjustment was broken - light was bad
- phone can’t be connected to car cause it was an old model
- all cigarette lighters was broken so you can’t connect no adapter no phone no adapter to charge it
And tried to charged me on extra 20e in the end - that wasn’t fair
The car was as shown on the website, and the owner was very kind and helpful.
Arbenm is an honest man. Good contact. Good car. Only negative thing was that both front tires were worn down and should have been replaced. I will recommend renting from Arbenm.
It was great experience with the kia sportage we had a lot of adventure with this car. Falemenderit!
Excellent service — the renter brought the car to the airport for us. They were very kind and welcoming. The car was beautiful, very clean, and we had no problems at all. I highly recommend them.
Everything went smoothly. Car was as requested, on time, good communication and no hidden fees
We ended up with different car then we originally ordered (the original one broke the day before our arrival), but we were given an offer to take different car with almost similar specifications for same price. Beside tries to make us take insurance from the rental company was everything ok.
Thank you for the positive comment, we're glad we could provide a replacement car with the same specs, and insurance is always optional.
Good
Thank You for your feedback! We're glad you had a good experience and hope to welcome you again soon.
Everything was Perfect! We were really happy
Thank you so much for your kind words! We're delighted that everything went perfectly and that you were happy with our service. We look forward to welcoming you again soon!
Todo fuer ágil, rápido y sencillo. El coche estaba es perfectas condiciones mecánicas para mí viaje uma por Albania y un poco sucio por dentro. Por lo demás fue perfecto, justo lo que necesitaba para mí viaje
Thank you very much for your review. We're glad to hear the car worked perfectly for your trip. We take note of your comment about cleanliness to improve in the future, we'll be happy to serve you again on your next visit.
La voiture en elle-même était très bien, aucun problème mécanique particulier à signaler. Seulement quelques petits détails non stipulés dans le contrat (petites fissures ou marques mineures), qu’il serait pourtant préférable de mentionner afin d’éviter toute contestation.
En revanche, plusieurs points concernant la gestion de la location ont été décevants :
• Mon vol a eu 1h30 de retard (j’avais prévenu le propriétaire à l’avance), mais j’ai tout de même été facturé 30 € supplémentaires pour ce retard.
• Sur place, il n’était indiqué nulle part que le paiement devait obligatoirement se faire en euros. J’ai donc dû retirer sur place et régler en leek, ce qui a entraîné 30 € de frais supplémentaires.
• Au retour du véhicule, une autre équipe m’a accueilli, sans communication avec la première. Ils m’ont réclamé à nouveau 20 € pour le retard de l’aller, alors que cette somme avait déjà été réglée.
• Le véhicule ne m’a pas été remis avec le plein d’essence. Je l’ai donc rendu dans le même état, mais 20 € ont quand même été retenus sur ma caution pour le carburant.
• Enfin, 10 € ont été prélevés pour un prétendu nettoyage, alors que j’ai restitué la voiture dans l’état où elle m’avait été donnée.
C’est dommage, car la voiture en elle-même était très bien, mais la gestion et la communication autour de la location laissent clairement à désirer.
First off all I don't know what you talking about you was late 2.5 h
I was waiting there for you and about the extra charge was 20 euro not like you saying 30 but anyway I don't know what is in your mind you can say lies all the time and for the car wash is in the contract we have the right to ask about it you have signed the contract without reading nothing have a nice day
Everything went smoothly, thanks
Thank you
È andata bene anche se il veicolo presentava alcuni difetti dovuti al fatto che era abbastanza usato.
Thank You for your comment, hope everything went okay!
Good
Thank You For Your Feedback! We're Glad You Had a Good Experience.
Tout c’est bien merci!
Thank You for Your Kind Words! We'll Be Happy to Welcome You Again.
El vehículo necesita una buena revisión, no está bien alineada la dirección, tuvimos que llevar el vehículo al taller, el aire acondicionado olía a cloaca.
El cambio automático hay que ajustarlo, tiene que subir el motor a 3000 revoluciones para que cambie de marcha, quitando potencia.
Hello,I don't think anything you said is real but anyway,I know why you saying all this because I find it out that you went out off border without telling me and you paid 150 like it is in the contract you thought I cannot see where the car is going my friend let me tell you something I have gps to all the cars I can see everything and anything where the cars going,have a nice day
Tout c'est bien passé globalement
Thank You For The Comment. We're happy to Hear That Overall Everything Went Well!
Well the car was missing inside mirror, door was not locking, cooling agent was leaking. Otherwise the owner was a fine person and all was ok.
Thank you for this week
You're very welcome!
Everything was fine.
Thank you! We're glad everything went well
Really good car, very caring owner and came on time.
Available on the phone for any questions you want to ask.
Thanks so much my friend.
Thank you so much! It was a pleasure helping you, always here if you need anything again!
everything was ok, but the car itself was an old model and in a bad conditions. car-seats too, where not in a good state.
Tout s’est bien passé, merci aux garçons top
Thank you! We really appreciate your kind words, so glad everything went well!
everything went good !! thank you !
Thanks a lot! Always here if you need us again!