thank you for your opinion, but you should be more correct with your opinions, you are very right that we changed your car because of a problem with the car, but what can we give you a discount, when you paid 76 euros for 4 days, and you took the car washed and brought it unwashed, we didn't ask you for 5 euros of the fee as everyone else paid it. you need to appreciate the record service that we provide, you need to show all of them, not just these .I bring you the car 1 hour faster than you had reserved, I waited 2 hours longer than you had the delivery, these are costs but you didn't estimate them. Anyway, thank you very much, respect.